All of our orders are mailed to customers via Australia Post, both within Australia and Overseas. Delivery times will depend on your proximity to a capital city, with country and remote areas taking longer to arrive. We find that within metropolitan areas and even central areas overseas such as Singapore, orders can arrive as early as the day following dispatch. Allow up to three weeks for delivery.

Where possible we aim to have all orders dispatched within 2 working days, and preferably in just 1 working day. In some cases this may not be possible due to the volume of orders, in which case your order will be shipped as soon as possible.

In the event that an item is out of stock for more than a week we will notify customers to confirm whether it is convenient for them to wait.

In the event that an item is likely to be out of stock for an extended period of time, it will be removed from the ordering site 'until further notice'.

During busy periods of the year, such as Christmas, we recommend that customers place their orders early to avoid disappointment. If you are ordering for a gift it is also recommended that you order early to counteract any unforseen delays.

The CalorieKing.com.au Online Shop ships only to Australia.

If you wish to organise delivery of products to an international location please contact the CalorieKing.com.au office.

PO Box 3100
Nedlands
WA 6009


phone: (08) 9389 8777
fax: (08) 9389 8444

To obtain a refund, please return the products you have ordered to the address below. The following conditions apply:

The products are received by CalorieKing.com.au in excellent condition, with all packaging and instructions included.

Products purchased within the country must be returned within a period of three weeks. For return of products from other countries, you must notify us via email within a period of one week from receipt, before returning same.

The products are returned at your own expense.

You must supply us with the invoice number associated with your original order. If you have lost or forgotten your invoice number, please contact us.

CalorieKing.com.au
PO Box 3100
Nedlands WA 6009
Australia

When we receive the returned products, in good order and condition, we will refund your credit card for the value of the products only. Shipping charges will not be refunded.

For any inquiries related to our Refund and Returns Policy, please contact us.

Please firstly check the battery. If still does not work to send it back to us for a replacement..